Terms & Conditions
Last Updated: 01 Feb 2026
Welcome to Sri Nanda Mart.
These Terms & Conditions govern your use of our website and mobile application, including ordering dairy products, using milk subscription services, and interacting with our platform.
By accessing or using Sri Nanda Mart services, you agree to these Terms & Conditions.
1. About Sri Nanda Mart
Sri Nanda Mart provides doorstep delivery of milk and dairy products, including subscription-based milk delivery services. We are committed to delivering pure, hygienic, and quality dairy products with fast and reliable service.
2. User Eligibility
By using our website or mobile app, you confirm that:
You are at least 18 years old, or
You are using the service under the supervision of a parent or guardian.
You agree to provide accurate and complete information during registration or checkout.
3. Orders & Delivery
Orders are delivered within our serviceable delivery area.
Delivery timelines (such as 15-minute delivery) are estimates and may vary due to weather, traffic, or operational conditions.
Sri Nanda Mart reserves the right to accept or cancel any order if necessary.
We aim to deliver all products in fresh and hygienic condition.
4. Pricing & Payments
All product prices are displayed on the website/app.
Sri Nanda Mart currently provides free delivery on orders.
Prices may change without prior notice.
Payments are processed through secure third-party payment gateways.
Sri Nanda Mart does not store your card or banking details.
5. Milk Subscription Service
Sri Nanda Mart offers flexible milk subscription services.
Users can:
Start, pause, or modify subscriptions
Change quantity or delivery frequency
Subscription delivery depends on:
Product availability
Service area coverage
Operational conditions
Sri Nanda Mart reserves the right to modify or discontinue subscription services if necessary.
6. Product Quality & Storage Responsibility
Sri Nanda Mart ensures products are delivered fresh and hygienically packed.
Customers are responsible for:
Proper refrigeration of milk and dairy products
Consuming products within recommended time
Sri Nanda Mart is not responsible for spoilage caused by improper storage after delivery.
7. Returns & Refunds
Due to the perishable nature of dairy products, returns may not be accepted except in cases such as:
Wrong product delivered
Damaged packaging
Quality issues
Customers should report issues within a reasonable time after delivery.
Refund decisions are subject to verification by Sri Nanda Mart.
8. User Responsibilities
Users agree:
Not to misuse the website or mobile app
Not to provide false information
Not to attempt unauthorized access to the system
Not to disrupt services
Sri Nanda Mart may suspend accounts that violate these terms.
9. Limitation of Liability
Sri Nanda Mart is not liable for:
Delivery delays beyond reasonable control
Temporary service interruptions
Indirect or incidental damages
Our responsibility is limited to the value of the product purchased.
10. Intellectual Property
All content on the Sri Nanda Mart website and mobile app, including:
Logo
Text
Images
Design
Software elements
are the property of Sri Nanda Mart and may not be copied or reused without permission.
11. Privacy
Your use of Sri Nanda Mart services is also governed by our Privacy Policy.
12. Changes to Terms
Sri Nanda Mart may update these Terms & Conditions at any time.
Updated terms will be posted on this page with a revised date.
Continued use of services indicates acceptance of updated terms.
13. Governing Law
These Terms & Conditions are governed by the laws of India, and any disputes shall be subject to the jurisdiction of local courts.
14. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Sri Nanda Mart
📍 Nihal Nagar Ratlam Road, Dhar – 454001
📞 (+91) 9685957153
📧 info@srinandamart.com
